We take our customers’ problems seriously and seek serious solutions
Every day, KECdesign’s customers ask our experts to solve their problems. Some problems are simple, others are very complicated, but every problem is important. Our approach to solving problems involves:
- Asking the tough questions to understand
- Providing one or several options to meet your needs
- Teaching you about how a solution will help
- Giving you the knowledge to make it work in your operation and to help get buy in from other stakeholders
The solutions could be the recommendation for a new piece of equipment, an energy saving product, a redesign of a waitress station, rethinking cooking workflow or working with a manufacturer to redesign something that is going to be rolled out to all of your stores. Here are a few examples of what KEC has done.
For more information on the case studies below or to discuss your project's needs, please contact us today.